About us
company policy
The primary objective of PSA PIPES srl is to produce and distribute income to all those who consider within the company itself (employees, management, partners, etc …) and externally (suppliers, banks, social security entities, etc. ..).
In order to obtain this result, what is necessary over time is necessary, it is necessary that:
• The company produces profits so that it can support the investments necessary to secure a future
• Employees are and feel part of the Company by collaborating with a sense of
responsibility and respect for the “rights” and “duties” that establishes the relationship with the Company itself and with each other
• Company and all those who have its internal internal, operating in such a way as to provide the highest level of service to its customers (timeliness of deliveries, flexibility, quality of its supplies, etc …) thus promoting their loyalty over time
• The company works to safeguard the safety of its employees and respect for the internal and external environment
• Company operates with maximum transparency towards its customers and suppliers
• The company regularly meets its commitments towards the state and bodies
corporate social security has also chosen to place on the market limiting its size and structure within certain limits (such as number of employees and turnover), to maintain sufficient congruence between economic results (profit) and business risk.
The reference market of PSA PIPES srl is the “automotive” one and it was decided to pursue this objective not by seeking direct contact with the end users of the service / product supplied (car manufacturers), but by seeking its customers among the leading companies. house suppliers
automotive so as to be able to deal with any problems (technical, commercial, qualitative, etc …) that involve much more demanding corporate structures than those of which PSA PIPES srl can use.
PSA PIPES srl favors those customers who, while internationalizing their activities, remain strongly rooted in the national territory and those customers who have spent abroad as the final destination of their products.







The Management is committed to:
• to carry out and update the context analysis and the assessment of risks and opportunities;
• to ensure that the Customer’s requirements and those relating to the product are identified, defined and
satisfied in order to increase customer satisfaction;
• to measure customer satisfaction in order to monitor and improve it over time, as well as other interested parties
• to develop a system of continuous improvement of the effectiveness of the Management System for the
Quality through the systematic application of what is prescribed in the Quality Management System documentation and as indicated in the reference standard for the automotive sector, IATF 16949: 2016.
The achievement of the set objectives is measured by analyzing the progress of the following indicators:
- Customer complaints trend,
- Internal Non-Conformity trend,
- Delivery delays to customers, through direct and indirect methods,
- Results of internal and external audits results,
- Supplier Performance Trend,
- Specific trends relating to each business process,
- Trends of all the company parameters envisaged by the
- Management Control